Your Questions, Answered.
Everything you need to feel informed, comfortable, and confident moving forward. If you’re still unsure, you’re always welcome to schedule a complimentary discovery call.
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Refined Recovery specializes in:
Oncology rehabilitation (pre- and post-surgical care)
Lymphedema and vascular conditions
Post-treatment recovery, mobility, and strength concerns
Ongoing wellness and prevention
Care is always tailored to your individual needs, goals, and stage of recovery.
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Care should feel seamless, personalized, and fully centered around you.
Refined Recovery provides specialized, one-on-one physical therapy designed around your individual needs, goals, and recovery journey. Whether you’re seen in person or virtually, each session is focused on providing the time, attention, and expertise needed to address your unique concerns.
Rather than taking a one-size-fits-all approach, care is tailored to your real life. We help you develop practical strategies that feel manageable, meaningful, and sustainable beyond the treatment session.
In-person physical therapy is offered at ORA Wellness in Tenafly, NJ, with virtual physical therapy available throughout New Jersey. Wellness and movement services are available nationwide.
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Physical Therapy
Refined Recovery Physical Therapy is an out-of-network provider and does not bill insurance directly.
Payment is due at the time of service. Upon request, a superbill can be provided for you to submit to your insurance company for potential out-of-network reimbursement. Reimbursement is not guaranteed and varies based on your individual plan.
If you plan to seek reimbursement, it is your responsibility to verify your out-of-network benefits and determine whether your insurance company requires a referral, prescription, prior authorization, or any additional documentation.
This model allows for highly individualized, one-on-one care without many of the limitations often imposed by insurance plans, such as visit caps, treatment restrictions, or reduced appointment times.
For lymphatic conditions, insurance may still be used for:
Compression garments
Bandaging supplies
Pneumatic compression pumps
Please note: Services cannot be provided if you are enrolled in Medicare Part B. A referral to a CLT in your area can be provided if needed.
Wellness Services
Refined Performance (Restore & Elevate) is a wellness-based service and is not considered medical treatment.
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For the conditions treated at Refined Recovery, virtual PT is both effective and intentional.
Working within your own environment allows for more personalized guidance and strategies that integrate directly into your daily life. When appropriate, you will always be guided if additional in-person care or referrals would better support your needs.
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Physical Therapy
Your first session is thorough, collaborative, and unrushed. Whether you’re seen in person or virtually, we’ll begin by discussing your medical history, current concerns, symptoms, and goals. Your evaluation will then be tailored to your needs and may include an assessment of movement, strength, function, swelling, and other factors related to your condition.
You’ll leave with a clear understanding of your findings, initial strategies to support your recovery, and a personalized plan for moving forward.
Wellness Services | Refined Performance
We’ll begin by assessing your current functional level, strength, and movement patterns to establish a baseline. Together, we’ll define your goals and build an individualized exercise program designed to support long-term progress.
Your program will be delivered, progressed, and updated based on your goals, progress, and training frequency.
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Physical Therapy
Your visit frequency will be based on your condition, goals, and stage of recovery. Together, we’ll determine a schedule that provides the right level of support for your needs.
For lymphedema and swelling management, visit frequency may be higher during the initial phase of Complete Decongestive Therapy (CDT) and gradually decrease as symptoms are managed and you become more independent with your home program.
Wellness Services
Session frequency is determined by your individual program, goals, and training needs. Your program will be delivered and updated as needed to support your progress and keep you moving toward your goals.
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Physical Therapy
No. New Jersey is a direct access state, which means you can begin physical therapy without a physician referral or prescription.
As part of providing comprehensive care, Refined Recovery Physical Therapy may communicate with your healthcare providers regarding your plan of care when appropriate. Collaboration with your healthcare team is encouraged to support safe, coordinated, and effective treatment.
If you plan to seek out-of-network reimbursement from your insurance company, you are responsible for verifying whether your plan requires a referral, prescription, or other documentation for reimbursement.
Wellness Services
No prescription or referral is necessary.
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Physical Therapy
Wear comfortable clothing that allows easy movement and access to the area we’ll be focusing on. For in-person visits, your therapist will guide you on any clothing adjustments needed for your evaluation or treatment while maintaining your comfort and privacy throughout the session.
For virtual visits, wear clothing that allows you to move comfortably and allows your therapist to observe the areas relevant to your evaluation. You will never be asked to undress on camera. Any examination or treatment will be guided with your comfort and privacy in mind.
Wellness Services
Wear comfortable, movement-friendly clothing that allows you to exercise freely. Specific clothing recommendations may be provided based on your individual program.
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Physical Therapy
No extensive equipment is required. For in-person visits, we have access to a full weight-training gym and can incorporate equipment based on your individual needs and goals. For virtual visits, we’ll work with the equipment you already have at home, with resistance bands or dumbbells recommended when appropriate for strength progression.
Wellness Services
Access to resistance bands, dumbbells, or gym equipment is strongly recommended for strength training, ongoing progression, and higher-level performance. Your equipment needs will depend on your individual program and goals.
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Appointments are reserved exclusively for you.
Out of respect for your therapist’s time and other clients seeking care, a minimum of 24 hours’ notice is required for appointment cancellations or changes. Appointments canceled or rescheduled within 24 hours of the scheduled visit will incur a $75 fee. This fee will be waived if the appointment is rescheduled and completed within 7 days of the original appointment date.
No-show appointments will be charged the full fee for the scheduled service.
All services and packages are non-refundable once purchased unless otherwise discussed.