Privacy Policy
Effective Date: July 11th, 2026
At Refined Recovery Physical Therapy, your privacy is treated with care, respect, and discretion. This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website or engage with services.
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.
Information We Collect
When you use this website, submit a contact form, or schedule an appointment, we may collect the following information:
Name
Email address
Phone number
Any personal or health-related information you voluntarily share in your message or intake forms
This information is provided directly by you and is used solely for communication and care-related purposes.
How Your Information Is Used
Your information may be used to:
Respond to inquiries and schedule consultations
Provide telehealth physical therapy services
Communicate with you regarding your care or appointments
Improve website functionality and user experience
Your information is never sold, rented, or used for unrelated marketing purposes.
Healthcare & Sensitive Information
Refined Recovery Physical Therapy specializes in oncology rehabilitation and lymphatic care. As a result, you may choose to share health-related or sensitive personal information.
While submitting information through this website does not establish a formal provider–patient relationship, any health information you voluntarily provide is handled with care and discretion.
If you become a patient, additional privacy protections and policies will apply as part of your care.
Telehealth Services
Services may be provided through secure telehealth platforms. While reasonable safeguards are used to protect your information, no electronic system can be guaranteed to be completely secure.
By using this website and engaging in virtual care, you acknowledge and accept this inherent risk.
Third-Party Services
Refined Recovery Physical Therapy uses trusted third-party services to support scheduling, communication, and practice management.
We use Jane (Jane App), a secure healthcare platform, to manage appointment scheduling, intake forms, and client information. Jane maintains its own privacy and security standards designed for healthcare providers.
Additional third-party tools, such as website hosting or analytics, may collect limited, non-identifiable information (such as browser type or general website usage) to help improve performance and user experience. These services operate under their own privacy policies.
Data Protection
Reasonable administrative, technical, and digital safeguards are in place to protect your personal information. Access is limited to what is necessary for providing services and responding to inquiries.
Your Rights
You may request to:
Access the personal information you have provided
Correct or update your information
Request deletion of your information, where applicable
To make any of these requests, please contact us using the information below.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you may contact us by filling out the contact form.
Refined Recovery Physical Therapy
Website: refinedrecoverypt.com